1. Introduction:

This return policy governs the terms and conditions for returns of products purchased through the Naariti website. You agree to comply with and be bound by this policy by making a purchase.

2. Eligibility for Returns:

We understand that situations may arise where a return is necessary. To be eligible for a return, the following criteria must be met:

• The request for a return must be made within 14 days from the date of purchase.
• The product or service must be unused, undamaged, and in its original condition.
• The return must be due to valid reasons such as defects, errors, or dissatisfaction with the quality of the product or service.

3. Return Process:

To initiate a return, follow these steps:

• Contact our customer support team at customercare@naariti.com within the specified timeframe.
• Provide the following information: order number, reason for return, and any relevant evidence (e.g., images of defects).
• Our customer support team will guide you through the return process and provide you with a Return Authorization Number (RAN).

4. Return Authorization Number (RAN):

A Return Authorization Number (RAN) is required for all returns. This number must be clearly marked on the package and included in any related correspondence. Returns without a valid RAN may not be processed.

5. Return Shipping:

• When returning items, please follow these guidelines:
• Items must be securely packaged to prevent damage during transit.
• Include a copy of the original invoice or packing slip.
• Ship the items to the address provided by our customer support team.

6. Refund Options:

Based on the nature of the return, we offer the following refund options:

• Full Refund: If the returned item meets the eligibility criteria, a full refund will be issued to the original payment method.
• Partial Refund: In cases where only a portion of the order is returned, a partial refund will be issued for the returned items.

7. Return Processing Time:

Once we receive the returned items, please allow ten business days for us to inspect and process the return. You will be notified via email regarding the status and details of the refund.

9. Contact Information:

For return-related questions or concerns, please contact our customer support team at customercare@naariti.com. We are here to assist you and ensure a smooth return process.

10. Changes to the Policy:

Naariti reserves the right to modify or update this return policy at anytime. Any changes will be communicated to customers through our website or other appropriate channels.

We appreciate your understanding of our return policy. Your satisfaction is important to us, and we are committed to providing excellent products and services to our valued customers.